Shipping & Returns

Online Ordering

What should I do if I have difficulty placing my order online?
If you experience any difficulty placing your order online or otherwise require assistance, call Covert Hunting Blinds at 715-271-5177 from 10 AM until 6 PM CST, Monday through Saturday.

How do I know if I placed my order successfully?
Once you have submitted your order, an order summary page will be displayed with all of your order details. You may want to print this for your records. You will then receive an email confirming that your order has been successfully received online. If you placed your order over the phone and did not provide an email address, you will need to contact Covert Hunting Blinds at 715-271-5177 between 10 AM until 6 PM CST, Monday through Saturday.

Can I change or cancel my order after I have submitted it?
Once your order is submitted, we cannot guarantee that it can be cancelled or changed. If you realize you made a mistake, or simply change your mind about your order, please call Covert Hunting Blinds at 715-271-5177 from 10 AM until 6 PM CST, Monday through Saturday, as soon as possible, and we will make every effort to accommodate your request.

When will I be billed for my order?
We will bill your credit card when your order is shipped.

What forms of payment does Covert Hunting Blinds accept online?
We currently accept Mastercard, Visa, and Discover.

Will I be charged sales tax?
If you are a resident of the state of Wisconsin, law requires us to charge sales tax on your purchases. If you are not a resident of the state of Wisconsin, we are not required to charge sales tax on your purchases. However, by law you may be liable for any taxes due in your state.

Shipping

How does Covert Hunting Blinds calculate delivery charges?
We have free shipping on all of our orders.

Does Covert Hunting Blinds ship to International addresses?
Yes. Covert Hunting Blinds will ship Fed Ex to all international addresses.

How long will it take to receive my Covert Hunting Blinds?
Federal Express usually arrive in 1-5 business days. Orders shipped express to Hawaii, Alaska, or outside of the US will arrive in 3-7 business days. Backorders are excluded. Business days do not include Saturday or Sunday.

Returns

What is Covert Hunting Blinds' return policy?
If you're not satisfied with your purchase, Covert Hunting Blinds will accept returns and exchanges within 90 days from the date of purchase, in its original condition. Shipping and handling charges are non-refundable. Merchandise refunds will only be made in the original form of payment. There are no returns on books or patterns, unless defective.

How do I return my Covert Hunting Blinds?
Purchases made from the online store can be returned by mail at buyer's expense. If you have any questions, please call Covert Hunting Blinds at 715-271-5177 from 10 AM until 6 PM CST, Monday through Saturday.

When will I be credited for my return?
We credit your account as soon as we process your return. Check with your bank to see when they will credit your account. To check the status of your return, call Covert Hunting Blinds at 715-271-5177 from 10 AM until 6 PM CST, Monday through Saturday.